Today the Federal Reserve, Office of Thrift Supervision and
National Credit Union Association
issued new regulations regarding consumer credit cards.
While Congress still needs to codify many of the changes into
law, and they aren't fully expected to take effect until
mid-2010, the changes are welcomed by many consumer groups.
Among the changes are preventing card issuing companies from
raising interest rates on existing balances unless the consumer
is 30-days delinquent. Currently many card companies will
jack your rates up if you are 1 day late.
Additional changes will restrict the number and amount of fees
that companies can charge. Specifically,
double-cycle billing and universal
default will be prohibited.
That's a good begining. I'd also like to see:
elimination of multiple terms on a given account, and
private unemployment/death insurance being mandatory for all
accounts.
That way, if the person becomes unemployed or dies, at least the
next generation isn't saddled with inheritance of debt.
And elimination of multiple terms on a given account means they
can't charge you more interest for taking money out of an ATM
than for shopping at the store that sponsored the card.
Oh, and just for a good joke- one of those "we'll give
you a consolidation loan to cut your credit card debt by up to
60%" adverts just popped up underneath this posting.
Inheritance of debt?! Does that seriously happen (wherever
you're from)?
I would assume that when a will is executed, the amount to be
distributed is (assets - debts). If it's negative, it's
as if the person has declared bankruptcy and there's no
further recourse to creditors. That's the way it works here.
I don't think that forcing private insurance of any nature is
sensible. If it's needed universally, it should be publicly
administered. It's cheaper and much more efficient that way.
(If they want to subcontract out to private underwriters,
whatever, but it shouldn't be all private).
And for those of you who disagree, let's use public
healthcare as an example. Currently, both a relative and myself
need the same operation. She's a private hospital patient in
Australia, and I'm a public patient. Total cost to her:
~$2000 (after insurance payout). Total cost to me: $250, and this
could have been avoided. Avg time to get the operation in public
system: 5 days. Her time in the private system: 5 weeks.
if you're dealing with an account opened under both names,
that's a different story. if the woman in question opened
this card in his name (presumably as well as hers) without his
consent, she committed fraud. i'm aware of no legal principle
which would hold your father-in-law liable if he wasn't on
the account.
It wasn't- it was ONLY in her name. And legal means
NOTHING to the credit card companies as near as I can tell- they
unilaterally change contract terms all the time, what you signed
is not neccessarily what you've agreed to. So it's
good to see at least *some* regulatory oversight in this area.
Besides, they have millions for lawyers- and we struggled to come
up with the $30,000 neccessary to settle the estate.
Some States -- I'm not sure if Oregon is one, I know
Wisconsin is -- have quirks in their laws regarding credit cards,
bankruptcy and marriage. For example, you MUST get your
spouse to sign off before anyone else is the primary beneficiary
on insurance. No "oh, this policy pays to his
girlfriend" surprises.
Credit card accounts issued to one spouse are automatically
considered "joint" property. For example, from
Wachovia:
Notice to MARRIED WISCONSIN RESIDENTS: No
provision of any marital property agreement, unilateral statement
or court decree adversely affects our rights, unless you give us
a copy of such agreement, statement, or court order before we
grant you credit, or we have actual knowledge of the adverse
obligation. IF I AM A MARRIED WISCONSIN RESIDENT, CREDIT
EXTENDED UNDER THIS ACCOUNT WILL BE INCURRED IN THE INTEREST OF
MY MARRIAGE OR FAMILY.
But, California has specific clauses about credit cards issued in
just one partner's name and the company can't tie it to
the spouse automatically.
The issue here is marriage implies joint ownership of property,
etc.
Yes, and I believe that is optionally availabe for credit
cards. I know I had it for mine, covering both loss of
employment as well as death. In the first case it would
make my payments for me. In the second, pay off the
balance. The premiums vary depending on the outstanding
balance.
I don't agree with the government making a law to make it
mandatory. That is way too much of big brother wiping your
nose for you. The various card companies could make it
mandatory, or at least opt-out instead of opt-in. We have
to have some level of personal responsibility and not try and put
everyone on their mommy's apron strings their entire life.
Very few people actually PRACTICE personal freedom and
responsibility. It certainly hasn't been a tenet of
either the Republicans or Democrats for about a century.
Instead we have schools with "social promotion" and an
entire generation that sits on their hands and waits for the
government to help them instead of helping themselves -- or even
trying in many cases.
I'm not willing to give up on personal responsibility.
The penalty of failure needs to actually be there for it to make
a difference.
Don't misread me. I'm not saying leave everyone to
their own devices. I am well aware of the benefits of
community and government support. All I'm saying is
"moderation in all things".
Madoff needs to go to prison. Quite possibly his wife and a
few of his employees need to join him. Their assets should
be confiscated, liquidated and distributed to his victims.
There needs to be a thorough investigation of the SEC and the
oversite agencies and punishment for incompetence, negligence or
complicity needs to be meted out. Changes need to be made
to ensure this sort of thing doesn't happen again.
200 years of freedom and personal responsibility have led to a
religion of "follow the guy who appears to be making the
money". The grand majority have neither the
intelligence nor the education to manage their own financial
affairs, and never will.
I'm not saying we need a full Nanny State. I'm
saying we need a safety net with NO holes, so that even the
biggest idiot in the world can still feed his family after being
conned.
If the bottom fell out, any idiot CAN feed their family.
For example, my family of 6 -- 2 adults, 3 adults kids in school
and 1 new infant. For Food Stamps we'd end up with $838
a month. The infant qualifies us for WIC, which would add a
bunch of cheese, milk, dried beans, tuna, cereal, juice, carrots
and a few others. All that is more than adequate.
Been there, done that and food was the least of our worries.
Reliable transportation is a must for getting and keeping a
job. Shelter -- a home -- where you aren't scared stiff
you will have to move any day now is an absolute must for getting
on your feet.
Gov't housing isn't the answer. They have yet to
figure out how to provide affordable housing without creating a
slum/ghetto/hellhole. I don't know the answer to this
one, but I am certain that giving up on personal responsibility
is not it.
In seriousness though, I think a better remedy to your
family's situation would be to make a national law requiring
credit card obligations to be severable by the non-applicant
partner on the applicant's death and require those debts to
go through probate with the will of the applicant.
That way if the issuer wants to take the risk of death they can,
or they can price the private death insurance into the interest
rate. I don't agree with requiring unemployment
insurance on credit card balances. We aren't completely
a nanny state yet, but we are trying hard.
To your family's problem, I'm curious how Provident could
get away with collecting premiums from your MIL through her card
account, then fail to provide the covered benefit. And why
did you not insist your FIL declare bankrupcy to resolve his
financial situation while providing him whatever material
assistance he needed unofficially, instead of raising funds for
him to just turn over to the card issuer? I'm no fan of
using bankrupcy to shirk obligations, but in this case I think it
is reasonable and moral for your FIL to do given the actions of
his wife.
For one, I didn't know bankruptcy was an option. For
another, we were all in the various stages of grief. The
easiest way to handle it (there wasn't a will either) was to
raise the funds asked for.
As for "letting them get away with it", I'm not
independently wealthy enough to go up against a major corporation
in a court of law. There WAS an updated contract in the
mail rescinding the death benefit, postmarked three days before
her death. And the idea of spending millions to fight a
$24,000 bill didn't seem very worth it.
What happened happened and best to not dwell too much. But
I sure would have paid a lawyer $1,000 to review the revised
contract for legality and wiggle room, then send a strongly
worded letter to the insurer that it is in their interest to pay
or face probable litigation. Whether I would have gone
forward with it is another matter. But in most
circumstances you must be provided sufficient advanced warning
before a company can change or cancel a contract or service
agreement with you. Shoot, you could have personally filed
a small claims suit without a lawyer more to provide an annoyance
and possible small payoff, than to be able to recover the bulk of
the money.
IF nearly all the credit card firms were providing
unemployment insurance and requiring that borrowers buy such
insurance from them and IF there was (and there likely
would be) a case that such insurance would be less expensive with
competition THEN there could be value in a regulation that
allowed consumers to say "no, give me lower fees and a lower
rate but in exchange here is a letter from my insurer."
As it stands, the issuers do price insurance of a sort into their
calculations: namely, they look at the price that a defaulted
credit obligation can fetch on the collection agency market. That
price is discounted relative to the full pay-off amount and they
factor the difference into the fees and interest. Alas, they
apparently didn't entirely get that price right.....
Alas, they apparently didn't entirely get that price
right.....
Oh, I imagine they weren't too far off. The fact that
they do such, doesn't diminish your lawful obligation to pay
the debt unless discharged in bankrupcy. So the CC company
will definitely price defaults into the interest rate you pay for
x years, and if you are unlucky enough to have to default, or
just aren't moral enough to pay your bills, you better
believe the CC company will continue to pursue you for payment.
funeral costs are irrelevant: that is not debt incurred by the
deceased, but by the living to deal with the deceased. credit
card debt discussed in your other response thread.
The comments above got off to a bad start, in my opinion, with
some confusion about the meaning of the word
"inheritance" ultimately leading such highlights as a
denigration of the concept of personal responsibility. Fine
stuff.
Let's talk about some principled reasons for the new
regulations:
Justified Reliance
Capitalists will tell you, time and again, that first and
foremost they look for order and predictability. For example,
they won't fund a business based on input X if the price of X
is highly volatile unless, for example, demand for the output of
the business is highly inelastic or unless the business has some
special trick (such as a uniquely well positioned warehouse) to
smooth out the price of X for its own consumption.
To a consumer, decades of experience indicate that while
credit card rates vary over time and with circumstance, for an
individual consumer the changes tend to be gradual barring
extreme externalities. The credit card companies have marketed
themselves to consumers in ways that tend to reinforce those
expectations.
Furthermore, consumers as a class have had decades of
experience within which 15-30 days (more, in long ago years) was
a de facto grace period and that a mutually reassuring
phone call with an issuer could smooth over any glitches.
During this period issuing firms became increasingly, palpably
obfuscatory about the implications of the "fine print"
of the contracts they offered. To say that they've engaged in
deceptive marketing is to understate the case. Past legislation
began to make some inroads into this but there remains work to be
done.
During that same long history, firms developed an amazing
challenge to civil liberties in the form of asymmetric
information sharing among themselves - starting with but far from
ending with the "big three" credit reporting agencies
who to this day respond to legislation aimed at curbing the
asymmetries in only the most perfunctory and ineffective ways.
Now, in recent years and especially in the immediate present, the
financial institutions that back the credit card companies are
looking anew at that fine print, and at their balance sheets.
They want to bring to the fore some of that "fine
print" and apply it to make their books look better but the
only way to do so is to violate every reasonable expectation
consumers have come to have. In some instances, as with
"universal default", they wish to exercise that fine
print in ways that if judged to adhere to the letter of the
contracts would imply that the contracts themselves were, in
common law terms, unconscionable -- that is, nullifiable by
courts with potential punitive damages assessed against the
issuing firms.
In those regards, this new legislation forestalls an inevitable
class action against the issuing firms. It is a unilateral
rewriting of the problematic contract terms, applied arbitrarily
more or less across the board.
The issuing firms and the financial institutions may well claim
to object to this but they doth protest too much: such
legislation saves their butts from themselves by resolving a
prisoner's dilemma they faced (now they all make the same
changes at the same time without needing a court order to tell
them to do so).
Capping Private Taxation of Retail Sales
As Sterling pointed out on the Agonist article I mentioned, the
credit card firms have succeeded in creating a de facto currency
for a huge percentage of transactions with the catch that every
transaction in this alternative currency is privately taxed.
Capitalists and economists will correctly tell you that when
they do business they look for tax-free routes for
transactions first and, failing that, tend to not settle for
transaction mediums with unpredictable transaction costs.
For example, you don't plan on shipping through a notoriously
corrupt port where the port master or the dockers union or any
other group will declare a possibly quite surprising price on the
day of arrival.
Just so for consumers: decades of experience have informed them,
more or less, of a historically slowly changing transaction tax
on credit card transactions. This is "figured into"
their economic calculations.
Now, during a time when the issuing firms and their financial
backers are running scared because they have incompetently kept
books, those folks are quick to scour the fine print and raise
and collect as much of that private tax as they can. Thus, for
example, the "one day late" penalties.
That is bad social policy and was clearly not the intent that
formed in a meeting of the minds in the original contracts. Once
again: either the courts sort it out later at greater expense to
everyone or Congress does what it just did and legislatively
avoids the class action disputes.
Consumers are in a Good Place With All This, On Balance
You'll hear lots of anecdotes like we saw in comments above
about families harmed by getting into trouble with credit cards.
I don't mean to diminish the seriousness of those problems.
There is a flip-side, though.
Collections evasion and bankruptcy are not pleasant or easy on a
family but they are figured into the calculations of many,
many, many people.
It is rational for many, many, many consumers to in fact,
at this or that juncture in their life, run up more credit card
(more generally: unsecured) debt than they turn out to be good
for, initially on the gamble that they will later be good for it
and towards the end just to cash out the last of their credit
line when they can.
That's the game the credit card companies implemented when
they went into the transaction-hogging and unsecured credit
business and nobody should blame consumers for playing the game
they were offered.
But now look at the current landscape:
If two years ago there were many^3 people for whom a
planned-probable-default was the rational choice then today the
number is much, much larger.
The tighter credit card companies tighten the screws the more
incentive they create for a nation of people standing in line at
bankruptcy court but at the same time, no single firm
has incentive to unilaterally not tighten the screws. If firm
A is soft on debtors, firm B has better performance this quarter.
If both are soft, that's a mild win for both. If one is soft
and the other hard, the hard firm wins. If both are hard, both
lose.
Once again, legislation actually helps the credit card firms
resolve that prisoner's dilemma. (I'd separately argue
that resolving similar prisoner's dilemmas is in fact one of
the most legitimate uses of regulation there is. It's very
good for keeping markets healthy when it does that.).
Summary: Sign of the Times but No Big Whoop
It's a sign of the times that all this comes to a head just
now, in other words, but there are no losers on this map. They
may not admit it but the creditor firms benefit from this at
least as much as consumers. This is not seriously controversial
legislation by a long shot.
New Credit Card Regulations
Today the Federal Reserve, Office of Thrift Supervision and National Credit Union Association issued new regulations regarding consumer credit cards. While Congress still needs to codify many of the changes into law, and they aren't fully expected to take effect until mid-2010, the changes are welcomed by many consumer groups.
Among the changes are preventing card issuing companies from raising interest rates on existing balances unless the consumer is 30-days delinquent. Currently many card companies will jack your rates up if you are 1 day late.
Additional changes will restrict the number and amount of fees that companies can charge. Specifically, double-cycle billing and universal default will be prohibited.